Terms & Conditions

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

If you do not agree with any part of these Terms & Conditions, please discontinue using the website immediately.

2. About Wisteria Living

Wisteria Living is a premium home décor and lifestyle brand offering furniture, decorative accessories, wall art, lighting, handcrafted items, and interior styling products through its online platform.

We aim to provide high-quality products with elegant craftsmanship and carefully curated designs for modern living spaces.

3. Website Usage Rules

• You agree to use this website only for lawful purposes.
• You may not copy, reproduce, distribute, or exploit any content from this website without written permission from Wisteria Living.
• You must not attempt to interfere with website security, servers, databases, or functionality.
• Any misuse, fraudulent activity, or suspicious behavior may result in immediate termination of access.
• Users are responsible for maintaining the confidentiality of their account credentials and personal information.

4. Product Information & Availability

We strive to ensure all product descriptions, dimensions, pricing, images, and specifications are accurate and updated regularly.

However, due to photography lighting, screen settings, handcrafted finishes, and material variations, actual products may slightly differ from images shown.

Product availability may change without prior notice, and we reserve the right to discontinue any product at any time.

5. Pricing & Payments

• All prices displayed on the website are in INR (₹).
• Prices are subject to change without prior notice based on inventory, promotions, or market conditions.
• Payments must be completed using approved payment methods available on the website.
• Wisteria Living reserves the right to cancel any order due to pricing errors, suspected fraud, or payment issues.
• In case of canceled orders, any eligible refunds will be processed within a reasonable timeframe.

6. Shipping & Delivery

Delivery timelines mentioned on the website are estimated and may vary depending on location, courier availability, weather conditions, or operational delays.

While we work closely with trusted shipping partners, Wisteria Living is not liable for delays caused by third-party logistics services.

Customers are responsible for providing accurate shipping details. Incorrect addresses may result in failed deliveries or additional charges.

7. Returns, Replacements & Refunds

Customers may request returns or replacements subject to our Return Policy.

• Returned products must be unused and in original packaging.
• Customized, personalized, made-to-order, or clearance items may not be eligible for return or refund.
• Refund timelines may vary depending on the payment method used.
• Damage claims must be reported within 48 hours of delivery with proper photos and proof.

8. Intellectual Property Rights

All website content including logos, product designs, text, graphics, videos, icons, and images are the intellectual property of Wisteria Living unless otherwise stated.

Unauthorized use, duplication, or commercial exploitation of website content is strictly prohibited and may result in legal action.

9. User-Generated Content

If users submit reviews, feedback, photos, or comments, Wisteria Living reserves the right to use, edit, publish, or remove such content at its discretion.

Users must ensure that submitted content does not violate any laws, copyrights, or third-party rights.

10. Limitation of Liability

Wisteria Living shall not be held liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website
• Product misuse or improper handling
• Website interruptions or technical issues
• Delays caused by third-party services

11. Privacy Policy

By using our website, you also agree to our Privacy Policy regarding the collection, storage, and handling of personal data.

12. Changes to Terms

Wisteria Living reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed and interpreted according to the laws of India.

Any disputes arising from website usage or purchases shall fall under the jurisdiction of courts located in Jaipur, Rajasthan.